Practice · 03
IM and IT
Hands-on IT and information operations — provisioning, SharePoint, and software and asset management.
Overview
What this practice does.
We handle the operational side of your technology so your team can just get to work. We provision users and devices, set up and support SharePoint, manage software licences and hardware assets, and keep your information organized and accessible — from account onboarding and offboarding to everyday support. The recurring IT and information-management tasks that keep an organization moving.
Pillars
Four areas of focus.
Provisioning & user setup
New users, devices, and accounts set up and ready to go — and cleanly deprovisioned when people leave.
SharePoint assistance
Setup, structure, permissions, and ongoing support so your team can find and share what it needs.
Software & asset management
Licences, subscriptions, and hardware tracked and managed so nothing is lost, expired, or over-bought.
Information management
Records, files, and document organization kept structured, accessible, and consistent.
Deliverables
What you leave with.
A representative sample of artifacts from the im and it practice.
User and device provisioning
Account onboarding and offboarding
SharePoint setup and support
Software licence and subscription management
Hardware and asset tracking
Records and file organization
Other practices
